YOU MUST PURCHASE THE BOX SEPARATE FROM OTHER ITEMS BECAUSE YOU HAVE TO PAY FOR SHIPPING FOR THE BOX.
Mystery boxes are the perfect way to try different TBG products! How it works, is you will select a price point and then I (Grace) will send you a box full of random TBG products at that price point. This is a good way to try different scents and products because you may end up with something that you liked that you wouldn't have picked yourself. These boxes also make the perfect gift with holiday season coming up!
In the note option, PLEASE LIST ANY POTENTIAL ALLERGIES OR SENSITIVITIES. I will not issue a refund for products you cannot use if you don't make me aware that you cannot use them. You are allowed to tell me what you like and dislike so I can try to match your preferences. If there is anything you would hate to get or really want in your box, let me know. The box is ultimately up to my discretion.
All orders will have a 7-14 business day (excluding weekends and holidays) processing time before shipment. The processing time depends on the quantity of orders we have to ship. After 24 hours of placing an order the order cannot be altered. If for any reason you may think there is an error with your order please send us an email at firstname.lastname@example.org and put your order # in the subject line and I will gladly amend or cancel your order.
Please note that our shipping is weight-based, and that's why it can sometimes get pricey depending on what's ordered.
You have the option to insure your package at checkout (it is pre-selected by default). If you choose to not pay for shipping protection, we are not responsible for any losses.
Unfortunately, we do not accept returns or exchanges. Given the nature of our products, ALL SALES ARE FINAL.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.